Delivery and Returns
Our standard delivery method (UK) is Royal Mail second class (£3.10) for most parcels up to 2Kg. Heavier parcels increment by £3 for every extra 2Kg of weight. If you need your order delivered on or by a certain date please contact us for a bespoke shipping quote and to ensure items can arrive when required.
lInternational delivery is based on the best available rate by either ParcelForce Worldwide or Royal Mail. If you have any special requests please contact us.
Returns & exchanges
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)